At the PLBrasil Group, we believe that trust is the foundation

of any partnership. This is the exclusive channel for you, the Data Subject, to submit your requests quickly and in compliance with the General Data Protection Law (LGPD—Law 13,709/2018).

How does our customer service work?

Our objective is to ensure that you have complete clarity about your data at no cost and quickly. After you submit the form, we will respond via email within the following timeframes:

• Within 48 hours: For direct answers regarding whether or not your data is being processed, or for information about our data protection framework.
• Within 15 days: For requests that require a more detailed investigation or complex analysis.

Important: To ensure that your data does not fall into the wrong hands, we may request additional documents to verify your identity. In such cases, the response period begins upon receipt of this information by our Data Protection Officer (DPO).

We take care of the paperwork so that your experience is always safe and hassle-free. Makes it Easy